xMatters has released an official statement and workshops to help customers navigate through COVID-19

Supplier Management

xMatters uses third-party sub-processors to provide infrastructure services, and to help us provide notifications and other associated services.

Prior to engaging any third-party sub-processor, xMatters Information Assurance Team performs diligence to evaluate their privacy, security, and confidentiality practices, and executes a non-disclosure agreement implementing its applicable confidentiality obligations. The assessment process is repeated annually.


To obtain a complete list of xMatters sub-processors, contact security@xmatters.com.