The Power of xMatters

Automate and bring structure to collaboration so you can prevent outages, manage incidents, and keep the right people informed.

Integrations

Empower Your Teams to Create Powerful Toolchains with Unlimited Self-Service Integrations

  • Integration Builder
    Create inbound and outbound integrations for two-way communications
  • Multi-Step
    Optimize workflows that span multiple systems
  • Built-In
    Quickly connect your people and the tools they use
  • Closed-Loop
    Come full circle and update the originating system
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Build a New Relic Integration in xMatters

Notifications

Drive Action and Resolution with Powerful Collaboration

  • Enriched Notifications
    Aggregate data from multiple tools to form a complete perspective
  • Conferencing
    Collaborate quickly with one-touch conferencing
  • Subscriptions
    Empower stakeholders to opt-in to notifications they care about
  • Alert Suppression
    Minimize event noise to stay focused on resolution
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xMatters Dynatrace alert with ability to create Jira ticket, Slack chat, P1 conference bridge

On-Call Scheduling

Accelerate Response Times and Manage Support Coverage

  • Coverage Calendar
    See who’s on-call & identify coverage gaps
  • Escalations
    Manage escalation paths, delays, and burden so issues don't slip through the cracks
  • Shifts and Rotations
    Automate on-call rotations to spread workloads within shifts
  • Temporary Absences
    Keep shifts covered while someone’s away
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Shift Calendar View xMatters App

Mobility

Empower Your Team to Drive Resolution When Every Moment Counts

  • Mobile App
    Manage incidents with full featured mobile app
  • Personal Schedule
    View your on-call schedule on the go
  • Actionable Responses
    Take actions within notifications and take steps to resolution
  • Robust Voice and Text Collaboration
    Engage with team members to collaborate from anywhere
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xMatters Mobile App xMatters Mobile App

Reporting

Centralized and Structured Visibility in a Decentralized and Unstructured World.

  • Timeline
    Real-time visibility into the progression of an event
  • Team Health
    Assess improvement areas for people and teams
  • Real-time Engagement
    Comply with SLA's by monitoring responses and notification delivery
  • Operational Dashboards
    Unify insights and work in the reporting tools you already use
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xMatters allows us to effectively communicate outages and high profile events to our internal teams, business partners and senior leadership.
Matt Kelley
Sr. Manager Network Operations
In our transition to a DevOps organization, xMatters has been integral in ensuring our developers and operations teams can address complex incident management scenarios in a more consistent, scalable and efficient manner, enabling us to provide a better overall customer experience.
CHRIS CROCCO
LEAD NETWORK SOLUTIONS ENGINEER

Trusted By Countless Teams At Global 2000 Companies

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