Gain full visibility on team performance, response efficacy, and real-time incident details.
From group performance to incident severity, our dashboard metrics provide insights to drive continuous improvement to the operations behind your digital services.
See how events progress from start to resolution. Understand which incident response strategies worked and which didn’t with point-in-time reporting.
See exactly what’s happening in the moment from your xMatters dashboard. Real-time event metrics and alert notifications mean your team can rapidly coordinate and resolve issues without the guesswork.
Pinpoint which teams are more impacted by events than others.
See how fast different teams respond to events in a selected timeframe.
Track the volume of alerts coming into your system from different sources and priority levels.
Ensure accurate compensation with the Historical On-Call report that shows who was on call, when.
We resolve incidents much more quickly when using xMatters. It’s something that will continue to make Accenture competitive.
Managing Director, Accenture