Discover why PagerDuty users are switching to xMatters. Listen to insights from Ben Narramore, Director of Global Operations at PlayStation.Watch webinar

Gain valuable performance insights with incident management analytics

Gain full visibility on team performance, response efficacy, and real-time incident details.

Visibility across your business

From group performance to incident severity, our dashboard metrics provide insights to drive continuous improvement to the operations behind your digital services.

Dive deep into incident progression

See how events progress from start to resolution. Understand which incident response strategies worked and which didn’t with point-in-time reporting.

Real-time event visibility

See exactly what’s happening in the moment from your xMatters dashboard. Real-time event metrics and alert notifications mean your team can rapidly coordinate and resolve issues without the guesswork.

Actionable team performance metrics

See team impact

Pinpoint which teams are more impacted by events than others.

Analyze MTTR

See how fast different teams respond to events in a selected timeframe.

Monitor sources

Track the volume of alerts coming into your system from different sources and priority levels.

Track on-call

Ensure accurate compensation with the Historical On-Call report that shows who was on call, when.