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Simplify incident management with our intuitive workflow designer

Flow Designer revolutionizes the way you integrate, synchronize, and automate toolchains. It's as simple as Drag. Drop. Done.

Now it's faster than ever to resolve issues—all without a single line of code

Flow Designer makes it easy to create automated toolchains that streamline complexity and reduce mean time to resolution

An illustration of the Flow Designer interface

Flow designer in practice

Flow Designer keeps businesses up and running by driving greater consistency, faster resolution, and a tightly coordinated response to incidents across DevOps, IT, and business continuity use cases

IT Ops

Flow Designer aligns agile initiatives for faster service delivery with existing compliance, performance, and reliability commitments

An illustration of a IT OPs flow

DevOps & SRE

Whether you’re rolling back a release or applying a hotfix, Flow Designer creates consistency in your delivery cycle

An illustration of a flow using Dynatrace

Major Incident Management

Flow Designer ensures your MIM processes work as well in practice as they do on paper

An illustration of a Major Incident flow

Toolchains help people accomplish work more

Greater consistency

Teams follow guided, predefined remediation workflows

Higher velocity

Automated and orchestrated resolution decreases mean time to resolution (MTTR)

Increased productivity

Reduce unplanned work and maximize resource utilization

Quickly build and deploy custom steps for your team

If your team has work that is not yet part of xMatters built-in steps—no worries. Flow Designer lets you create your own custom steps to integrate into workflows

An illustration highlighting custom steps in Flow Designer