Incidents can occur for any number of reasons: from broken builds and failed deployments, to DDoS attacks and complex environments causing knock on impacts throughout your technology stack. So when things go wrong, you are challenged with maintaining visibility not only across your applications, but across other team applications too. Automating incident response is key. By orchestrating key actions, you and your teams can focus more on troubleshooting and restoring service, rather than administering the incident. From notifying key resolvers and stakeholders, through to updating ITSM, chat and status portals, xMatters Adaptive Incident Management ensures your incidents are managed to the same standard, whilst keeping everyone on the same page.
