ServiceNow
End-to-End Incident Resolution Powered by ServiceNow + xMatters
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Request a demo Get IntegrationINTEGRATION CAPABILITIES
Operational Intelligence Meets Operational Execution
Accelerate Resolution
Move from signal to coordinated response in minutes instead of hours.
Reduce Decision Latency
Automate repetitive operational decisions while enabling people to focus where judgment matters most.
Operationalize AI
Transform AI-driven operational intelligence into governed, automated execution.
Improve Resilience
Reduce downtime, improve consistency, and continuously strengthen future response.
One Continuous Operational Workflow
One intelligent incident management solution powered by ServiceNow and xMatters.
Signal
Capture events from monitoring, observability, security, and operational systems.
Operational Intelligence
Correlate signals and identify the incidents requiring immediate attention.
Context
Enrich incidents with service, operational, and business-critical context.
Decision
Determine priorities, responders, and the appropriate automated or human actions.
Orchestration
Coordinate workflows, systems, and communications across the entire organization.
Response
Engage the right teams and execute automated response actions instantly.
Resolution
Restore service quickly through coordinated execution and intelligent automation.
Continuous Learning
Capture insights to continuously improve workflows, resilience, and future response.