Risk Management

xMatters regularly conducts various internal and external security and vulnerability scans searching for any new threats to our services. The xMatters Information Assurance team assesses all discovered threats using a five-step risk management process:

  1. Identify the risk and how it relates to xMatters services.
  2. Analyze the risk to determine its severity and seriousness.
  3. Evaluate or rank the risk to gain a holistic view of potential exposure to the whole organization.
  4. Treat risks according to appropriate risk treatment process.
  5. Monitor and review risks to keep a close watch on all risk factors.