POSTED ON Sep 13, 2018
The data don’t lie: businesses are improving their mean time to resolution for IT incidents, and collaboration is key. In fact, a 2018 xMatters survey found that most businesses have improved their efficiency from 2015 through 2018, ...
POSTED ON Sep 04, 2018
xMatters integrates with Jira Ops and enhances collaboration by relaying relevant data between key systems while engaging the right people to proactively resolve issues.
POSTED ON Aug 30, 2018
In the era of Agile, organizations are increasingly moving their IT service management teams toward a DevOps world. There are significant challenges to transforming ITSM to DevOps, but one of the most significant is goal setting. In to ...
POSTED ON Aug 09, 2018
There are endless goals you can set to start your ITSM journey to DevOps. ITSM and Devops instructor Rob England made a list of seven crazy goals:
POSTED ON Aug 02, 2018
Once your IT team has automated and curated business processes that have a defined set of triggers or processes that follow software-driven logic, you can start freeing up high-level resources. What’s the smartest way to redeploy the ...
POSTED ON Jul 24, 2018
Combined, the monitoring capabilities of Google Stackdriver and the xMatters integration-driven collaboration platform can detect a critical error and resolve it before it can affect customers.
POSTED ON Jul 18, 2018
Your organization will fall behind if it can't adapt to an automation-centric strategy. Your managers have to loosen the reigns and enable teams to automate their DevOps processes.
POSTED ON Jul 11, 2018
This is the third of a series on resilient architecture, self-healing systems, and ongoing testing. Part one was about the inevitability of IT failures. Part two focused on the steps xMatters took to introduce chaos testing. Part thre ...
Four REST API Versioning Strategies
ON Aug 25
Six Stages of the Business Continuity Managem...
ON Nov 04
Creating (Virtually) Unbreakable Passwords, t...
ON Jul 20
Six Recommendations for Resolving a Major IT ...
ON May 21