Intelligent Communications Blog

Spreadsheets, whiteboards, and desk phones are artifacts of ancient incident management. Many organizations have evolved into modern incident management, marked by on-call scheduling automation. What’s next? In this blog, Product ...

DevOps teams can build automated self-healing systems to take preventative action for several scenarios, including a process crash.

Being a research engineer offers the exciting chance to break loose from the technical debt of past decisions and explore emerging technologies.

We've found snapshot testing to be vastly superior to checking side effects, but it’s not a silver bullet for all UI tests. Read more about our experience.

xMatters Free provides a powerful collaboration platform for up to 15 users, built on integrations with hundreds of popular applications.

With event filters, developers can have fine-tuned control over when IT alert flood controls kick in, right down to the event properties. Read the Nomad Creamery story!

Good code UX design sees software from the point of view of users and strives to make it as intuitive to use as possible.

When SMS message delivery is delayed, it can cause confusion. At xMatters, we have adjusted our SMS validity period to meet our customers' needs.