xMatters Sub-Processors
xMatters uses certain sub-processors to assist in providing xMatters’ services. A sub-processor is a third party data processor engaged by xMatters (after a security and privacy assessment process) designated to receive personal data intended for processing activities.
xMatters maintains an up-to-date list of the names and locations of all critical sub-processors. This list is updated annually. For more information contact compliance@everbridge.com.
Contractual Requirements
Established Agreements: Master Contractual Clause, Data Processing Agreement and Non-disclosure Agreement.
Cross Border Transfer Mechanism: Data Protection Agreements containing Standard Contractual Clauses
Infrastructure Sub-processors – Service Data Storage and Processing
Entity Name | Data Processing Locations |
Google Cloud Platform (GCP) | United States, Germany, United Kingdom, Singapore and Australia |
Service Related – Critical Sub-processors
Entity Name | Data Processing Location |
Aspect | United States |
Atlassian | United States |
Mailgun | United States |
Open Market | United Kingdom |
SendGrid | United States |
Twilio | United States |
Zendesk | United States |