xMatters uses certain sub-processors to assist in providing xMatters’ services. A sub-processor is a third party data processor engaged by xMatters (after a security and privacy assessment process) designated to receive personal data intended for processing activities.
xMatters maintains an up-to-date list of the names and locations of all critical sub-processors. This list is updated annually. For more information contact firstname.lastname@example.org.
Established Agreements: Master Contractual Clause, Data Processing Agreement and Non-disclosure Agreement.
Cross Border Transfer Mechanism: Data Protection Agreements containing Standard Contractual Clauses
Infrastructure Sub-processors – Service Data Storage and Processing
|Entity Name||Data Processing Locations|
|Google Cloud Platform (GCP)||United States, Germany, United Kingdom, Singapore and Australia|
Service Related – Critical Sub-processors
|Entity Name||Data Processing Location|
|Open Market||United Kingdom|