xMatters has released an official statement and workshops to help customers navigate through COVID-19


We are committed to providing you with the most advanced technologies to safeguard your information.

We have a robust security program in place, and all controls are centrally managed by the Information Security Team using a Governance, Risk and Compliance (GRC) system to better monitor quality and outcomes.  

xMatters is ISO 27001:2013 certified and our Security Program is based on the following global standards. 


We understand the importance and value of your data. That’s why we keep it private and safe.

Thousands of customers around the world entrust their information to our data governance structure and log large amounts of data in our systems every day.  

Our mission is to preserve your privacy and maintain your trust.

Our customers and partners have high standards for privacy and security, and we here at xMatters strive to not only meet but exceed their expectations. By doing so, we can provide an exceptional SaaS experience, and give our users a sense of confidence that their data assets are safe. 

Our security framework is certified against ISO/IEC 27001:2013 Information Security Standard and uses a comprehensive set of controls based on recognized industry standards to track ever-evolving security requirements. Our service also complies with the most restrictive privacy regulations in the industry. We monitor a complete accountability framework to ensure that client data is always secure and always kept private. 

Trusted By Countless Teams At Global 2000 Companies