xMatters and Your Privacy

When you register for free offers, newsletters, xMatters online events, or download demonstration software on the www.xmatters.com site, xMatters asks you to provide information that personally identifies you. Some areas of our website are password protected, or require that you license xMatters products or join one of our programs. We track usage and traffic on these areas (protected customer and partner sites) by using "cookies." If you choose to disable cookies, you may not be able to easily find what you need on our websites. Anything you post in a chat room, message board, or similar environment on our website is not protected. We use your personal information to:

  • Improve the content of, and your experience with, our website, products and services
  • Alert you to product upgrades, updates and renewal information
  • Inform you of new product releases, product or solution promotions, and new services from xMatters inc.

From time to time, you may receive mailings from us or one of our authorized reseller partners with information on new products and services, upcoming events, or your evaluation of a product you have downloaded from us. If you do not wish to receive such mailings, please let us know by sending email to information@xMatters.com, or let our authorized representative know directly. We will ensure your name is removed from the database. xMatters will always take appropriate steps to protect the information you provide to us, and we will never make your information available to any third party organization without your explicit consent. you have questions or comments regarding xMatters, Inc. privacy practices, please contact us at webmaster [at] xmatters [dot] com, and we will address your concerns.

Copyright Statement and Terms of Use

ATTENTION: PLEASE READ THIS STATEMENT CAREFULLY BEFORE USING THIS WEB SITE. USING THIS WEB SITE INDICATES THAT YOU ACCEPT THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE THIS WEB SITE. While xMatters maintains copyright protection in all publications it places on the World Wide Web, xMatters consents to normal downloading, copying and distribution of the information for non-commercial purposes within the user's organization only. In consideration of this, users agree that copies of the information will retain all copyright and other proprietary notices. Certain restricted product information is available on this service only to licensed customers of xMatters that are registered to receive information via passwords issued by xMatters. This restricted information is considered confidential and proprietary information of xMatters. xMatters authorizes registered customers to download, copy, distribute and use the restricted information only within the customer organization, and only for the intended purposes authorized by xMatters. Issuance of a registration password is conditioned on the customer's or partner's use of the information in accordance with the terms of their software license agreement with xMatters. Customers or partners shall not transfer their passwords to unauthorized parties. Certain information available on this service is provided by other parties, particularly information about such other parties. You understand that all such information, data, text, software, music, sound, photographs, graphics, video, messages or other materials, are the sole responsibility of the party who originated it and that xMatters has no responsibility for such content and does not guarantee the accuracy, integrity or quality of such content. xMatters makes no representations or promises to develop or market any software discussed in this service, and the viewer shall not rely on the information provided or the prospect of availability of any software currently in development. xMatters shall not be liable for any special, indirect, incidental, or consequential damages that may result from the use of these materials. While all documents on the xMatters Web site are scanned to ensure their integrity, it is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature.

"AlarmPoint SystemsTM" and "xMatters®" are a trademark and registered trademark, respectively, of xMatters, Inc. in the United States, United Kingdom and other jurisdictions.

Limitation of Liability

The information on this service is published "AS IS" and without warranty of any kind, expressed or implied, including those regarding the accuracy or completeness of the information, warranties of merchantability and fitness for a particular purpose, or those arising from a course of dealing, usage or trade practice. In no event will xMatters be liable for any damages whatsoever (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this site or any site linked to www.xMatters.com.