Learn how The Kellogg Company’s IT team harnesses a more globally distributed infrastructure to dramatically increase service levels even while infrastructure continues to grow in complexity.
Attendees will learn how to:
- Drastically reduce MTTR (mean time to resolution) for IT incidents
- Increase accountability with business partners
- Increase customer satisfaction
- Drive tighter SLAs
- Take proactive measures to prevent outages and downtime
Brian J Amaro