Best Practices to Reduce MTTR & Avoid Outages

Webinar Case Study Featuring The Kellogg Company

Learn how The Kellogg Company’s IT team harnesses a more globally distributed infrastructure to dramatically increase service levels even while infrastructure continues to grow in complexity.
Attendees will learn how to:

  • Drastically reduce MTTR (mean time to resolution) for IT incidents
  • Increase accountability with business partners
  • Increase customer satisfaction
  • Drive tighter SLAs
  • Take proactive measures to prevent outages and downtime

Meet the Speaker:
 

brianamaro

Brian J Amaro
Senior Infrastructure Analytics Architect,
The Kellogg Company