Realizing New Incident Management Efficiencies Through Optimizing Collaboration

Webinar Featuring Communication Best Practices from Vodafone

Relying on traditional methods of manual communication places your organization at a disadvantage. Modernizing collaboration will help you optimize IT communication and overcome the challenges presented by an increasingly dispersed, technology dependent workforce.

View the webinar featuring industry experts from Vodafone, Ovum and xMatters as they share their expertise on:

  • How optimizing incident management can deliver a positive service experience
  • Why IT support functions must embrace communication solutions that facilitate proactive collaboration
  • How new collaborative technologies can impact how users expect to engage with IT
  • The value of seamlessly integrating a communication platform into existing systems and processes
  • And more…


Meet the Speakers:


Adam Holtby
Research Analyst,


David Jeal
Enterprise IT Engagement Manager,