Join Ken Wood, Sr. Manager Enterprise Management Tools at inContact, as he discusses how inContact uses xMatters and BMC Remedyforce’s integrations to notify on-call response teams when critical incidents are reported—via multiple communication channels on any mobile device.
He will also include practical tips on how you can:
- Automate critical insights and communicate to the right people with RemedyForce and xMatters
- Create two-way communications and conference bridges easily for resolvers and business leadership
- Provide self-service and managed subscriptions to allow business stakeholders to remain informed when events occur
- And much more!