Best Practices in Major Incident Management Communications

The Definitive Guide to Resolving Critical IT Incidents Fast

major incident, mim, mim best practices, major incident best practices

If your data, services or processes become compromised, your organization can suffer irreparable damage in just minutes. The clock is ticking, and how fast you communicate during a major IT incident is everything.

Grab the Best Practices Guide and learn how to immediately identify a major incident and use best practices for automating the communication process to resolve it quickly and effectively.

Learn how to:

  • Instantly locate available major incident managers and target notifications to them
  • Utilize one-click conference bridge technology to get key stakeholders together instantly
  • Conduct reviews to identify improvements and prevent similar incidents from reoccurring