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Major Incident Management Trends

An independent survey of more than 400 IT professionals reveals how IT organizations handle major incident management. Find out more in this exhaustive infographic on major incident management trends. Among the findings:

  • 49% still notify resolution teams manually
  • 56% of executives find being kept uninformed more irritating than having a major incident
  • 56% of executives find having a major incident more irritating than being kept uninformed
  • 76% miss their target resolution times