Turn Insights into Action During Business Disruptions

From IT major incidents to manufacturing line slowdowns, virtually every business process generates insights that need to reach the people required to take action. You need a communication platform that integrates with your business tools to create fully enabled DevOps toolchains, so you never miss a beat.

IT Alerting

Alerting your IT staff is just the beginning. You’ve already invested in ITSM tools, chat applications, automation utilities, and more. Fortify these solutions with intelligent communications so you can drive business processes forward. Share technical information with your incident resolution team, and use appropriate business language to update executives, customers, and partners.

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Major Incident Management (MIM)

When every second counts, connect systems and tools to bring critical information to the right people instantly. Streamline communications by finding major incident managers and resolution teams so you can reduce downtime and limit the business impact of every major incident.

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Communication across every corner of your business is essential to increase the velocity of your application delivery and support pipeline. Automate, standardize, and contextualize your communication processes and integrations to link your people to the data that is critical to your deployment, monitoring, and collaboration toolsets.

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Internet of Things (IoT)

A fully connected world produces overwhelming volumes of data at breakneck speeds. Your machines beg for your attention with insights that can help you resolve issues proactively. Use intelligent communications to deliver these insights to the people who can turn them into meaningful action.

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Business Continuity Management

Connect critical information with the right experts immediately to lead people to safety during digital and physical emergencies such as hurricanes and earthquakes. Communicate easily and quickly with digital incident resolvers as well as those affected in times of crisis. Collaborate instantly and from anywhere when every moment counts.

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