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Hubot – Chatops for the Enterprise Integration

Chat

Integration Overview

Hubot┬áis the friendly chat bot built by the people over at Github. Hubot “logs in” as a user to any of the major chat tools. Some notable ones:

  • Slack
  • HipChat
  • Gtalk
  • Yammer

Once installed and configured, Hubot can then listen for “send event” and it will create an xMatters event and notify the recipients with a message. Callbacks are enabled to allow the bot to post real time event status, device delivery status, and user response information directly to the chat room or direct message.

Key Benefits

  • Automate individual and team member notifications via xMatters
  • The entire team collaborates in real time as commands are executed
  • Captures record all the work that is done during a major incident
  • Increases efficiencies within IT