Integration Overview
Hubot is the friendly chat bot built by the people over at Github. Hubot “logs in” as a user to any of the major chat tools. Some notable ones:
- Slack
- HipChat
- Gtalk
- Yammer
Once installed and configured, Hubot can then listen for “send event” and it will create an xMatters event and notify the recipients with a message. Callbacks are enabled to allow the bot to post real time event status, device delivery status, and user response information directly to the chat room or direct message.
Key Benefits
- Automate individual and team member notifications via xMatters
- The entire team collaborates in real time as commands are executed
- Captures record all the work that is done during a major incident
- Increases efficiencies within IT