Once installed and configured, Hubot can then listen for “send event” and it will create an xMatters event and notify the recipients with a message. Callbacks are enabled to allow the bot to post real time event status, device delivery status, and user response information directly to the chat room or direct message.
- Automate individual and team member notifications via xMatters
- The entire team collaborates in real time as commands are executed
- Captures record all the work that is done during a major incident
- Increases efficiencies within IT