Proactively
Communicate to
Impacted Individuals

Contact customers to provide service and increase loyalty.

Control the Message

Tailor the message to each party to elicit the required action.

Managed Service Disruption and Reduce Impact

Message to Multiple Audiences Simultaneously

A single incident could require multiple notifications. Engage resolution teams, keep management in the loop, and notify impacted customers.

ALERT: Sev1. Join bridge now.

  • Management FYI: Service issue in NA.
  • We're experiencing issues. Expect delays.

Reach Out First

The first responses you receive can be the most important.

SUPPORTED DEVICES
  • iPad
  • iPhone
  • Android
  • Samsung
  • PC
  • Phone
  • Mac

Reach Humans on Every Device

Contact your customers based on their preferences.

  • SALLY LIKES VOICE MESSAGES
  • MIKE STILL USES A PAGER
  • TERRY PREFERS EMAIL
  • GINA PREFERS TEXT