xMatters for retailers

Build customer loyalty and revenue through outstanding service reliability and incident management.

Nonstop access to your products and services

xMatters minimizes the risk of service degradation or full-scale outages that impact brand loyalty by triggering automated workflows to guide remediation as soon as major incidents occur.

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Give customers the ultimate shopping experience

Move fast

Build intuitive applications, launch campaigns quickly, and continuously deliver new functionality without adding unnecessary risk.

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Integrate

Easily integrate the best ecommerce and operations tools using hundreds of pre-built xMatters integrations.

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Align

Align DevOps, DevSecOps, BizDevOps or fusion teams as you move through the delivery cycle.

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A Fortune 100 retailer overhauls its approach to incidents

A Fortune 100 global retailer dramatically improved its customer experience by transforming its incident management process to be more adaptive with xMatters. The organization re-evaluated its approach to collaboration across teams, tools, and cultures while leveraging automation to simplify overly complex and manual workflows.

This resulted in a 35% reduction in incidents per month.

A new process that auto-scales