Saving Injured Animals: WIRES Case Study

When you find a sick, injured or orphaned native animal anywhere in New South Wales, Australia, you call WIRES (Wildlife Information, Rescue and Education Service). For saving injured animals, WIRES uses a network of volunteer rescuers and caregivers. Read the WIRES case study and learn how WIRES uses xMatters for to connect volunteers with animals in the field.

Highlights of the WIRES case study:

NSW WIRES Inc. is the largest wildlife rescue service in Australia and has been rescuing animals since 1985.
Over 77,000 rescue calls in 12 months
Up to 400 rescue requests per day during spring and summer months
Automated communications are reducing response times
Volunteers are using the xMatters mobile app in the field to respond from anywhere

Case Studies

See how some of our customers resolve their incident management processes using xMatters

Accenture Resolves Incidents Faster

IT Operations, ITSM

Resolving Major Incidents Faster

ITSM, Major Incident Management

Improving After Hours Support

Event Management, IT Operations, ITSM, Major Incident Management

Using Intelligent Communications and an IT...

IT Operations, ITSM, Major Incident Management