Take a closer look at the integration and how to get started today
CategoriesIT Service Management
Initiate incidents, send alerts to your on-call teams, or trigger automations simply by sending an email to xMatters, either manually or from any application capable of sending an email message.
Email Workflow + xMatters
The Trigger Alerts by Email workflow sends an alert to groups or individuals in xMatters when it receives an email to its address. Responders have the option to take ownership, escalate, or initiate an incident. Basic information from the email is passed into the alert and any incident. Add additional steps in Flow Designer to get more details from another system, update a status page, or post to a channel in your chat app. You can also use the email trigger to initiate any automation flow.
Get started quickly with email-triggered alerts and automations:
- Integrate any application capable of sending an email into xMatters.
- Launch your incident response process simply by pressing send.
- Customize the groups notified simply by changing the address you send to.
Build Your Toolchain
Enhance your incident response by adding other applications to your email-triggered workflow…