Sematext  is a cloud monitoring solution that brings metrics from apps, tools, and services into one place. When events meet predetermined criteria, this integration with xMatters relays critical insights to the correct people and systems to help coordinate and resolve incidents faster. xMatters leverages your group on-call schedules and rotations, escalation rules, and user device preferences to quickly engage the right resources with customizable response and collaboration options.

Automate handoffs across your toolchain with Sematext

Integrating xMatters with your other tools allows you to automatically transfer key alert data throughout your systems and drive workflows forward. Embed Sematext insights into notifications and collaboration invites so your resolution teams can take immediate action.

  • Create a service management ticket with insights
  • Invite people across multiple teams to a conference call with context
  • Initiate a targeted chat room via Slack or Microsoft Teams
  • Record chat room activity back into Sematext or a service management ticket