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Moogsoft Integration

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Moogsoft Integration

Overview

Moogsoft is an AIOps powered monitoring and observability platform that enables IT & DevOps teams to manage and resolve incidents.

MOOGSOFT + xMATTERS

xMatters uses Moogsoft’s AIOps to relay critical information to teams and prevent system issues from becoming service incidents. The two-way workflow initiates an incident in xMatters when Moogsoft sends a signal that something is wrong; it then updates Moogsoft as the incident progresses in xMatters. The one-way workflow sends an alert when Moogsoft notices something is wrong.

Benefits

xMatters increases your teams’ efficiency and digital service uptime by:

  • Turning situation data into intelligent notifications that give on-call resolvers a full scope of any service degradation
  • Suppressing noise by only relaying critical data to resolve issues faster
  • Triggering automated tasks in on-premise and cloud systems to boost incident response time
  • Updating both Moogsoft and xMatters as the incident progresses

Build Your Toolchain

Enhance your incident response even further by adding the Moogsoft integration into a workflow with… 

Slack

Feed important information into an existing channel or create a dedicated collaboration channel for each incident

Azure Boards

Perform automated incident resolution tasks when a work item event occurs
Learn how to build automated toolchains in xMatters
Resources

Integration Details

Install and setup the one-way alerts integration
Use the Moogsoft Alerts trigger in a flow
Install and setup the two-way incidents integration
Use the Moogsoft Incidents trigger in a flow
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