ManageEngine IntegrationGet Started on GitHub
This integration is developed and supported by the user community at xM Labs on Github, and is not officially supported by xMatters.Get started on Github
CategoriesIT Service Management
ManageEngine is an ITSM tool that offers enterprise IT management software for your service management, operations management, active directory, and security needs. xMatters uses ManageEngine to notify on-call response teams when critical incidents are reported.
ManageEngine + xMatters
This integration triggers a workflow in xMatters when incidents are detected in ManageEngine, allowing on-call resolvers to take direct action on incident tickets in real time from any mobile device.
xMatters increases your teams’ efficiency and service uptime by:
- Synchronizing ManageEngine service management tickets with user responses, comments, and actions received by xMatters.
- Enabling teams to update and resolve incidents in ManageEngine from any tool.
Build Your Toolchain
Enhance your incident response by integrating ManageEngine into a workflow with…