AWS CloudWatch Integration

AWS CloudWatch is a monitoring service for AWS cloud resources and the applications run on AWS (Amazon Web Service). When AWS CloudWatch events meet predetermined criteria, this integration with xMatters relays critical AWS CloudWatch insight data to the correct people and systems to help coordinate and resolve incidents faster. xMatters leverages your group on-call schedules and rotations, escalation rules, and user device preferences to quickly engage the right resources with customizable response and collaboration options.

Automate handoffs across your toolchain

Integrating xMatters with your other tools allows you to automatically transfer key AWS CloudWatch event data throughout your systems and drive workflows forward. Notifications and collaboration invites embedded with AWS CloudWatch insights allow your teams to take immediate action.

  • Create a service management ticket with the AWS CloudWatch insights
  • Invite people across multiple teams to a conference call with context from AWS CloudWatch
  • Initiate a targeted chat room via Slack or Microsoft Teams
  • Record chat room activity back into a service management ticket