xMatters IT Alerting Platform Overview VideoVideos
As events unfold during a service outage or deployment, the hand-off from tool to tool and ill-defined communication processes slow organizations down. xMatters is a toolchain communication and IT alerting platform that relays data between systems while engaging the right people to resolve incidents. xMatters ensures that the appropriate individuals and groups for any situation are identified, notified, and taking action. To close the loop, xMatters manages and drives forward the underlying workflow from originating systems. xMatters automates and brings structure to communication to help enterprises proactively prevent outages, manage incidents, and keep the right people informed.