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WIRES is Australia’s largest animal rescue organization with 27 branches across New South Wales. The non-profit has more than 2,600 volunteers and more than 400 calls a day during the peak spring and summer months. Its communication practices with volunteers were based on spreadsheets and manual processes that weren’t keeping up.
Optus helped WIRES upgrade its communications by implementing xMatters. See how WIRES is rescuing and caring for animals faster, more efficiently and more reliably through mobile communications using xMatters.