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Kroger Case Study

In retail, you’re only as good as the products you sell. When it comes to food, especially refrigerated and frozen foods, maintaining quality is more than just a question of driving customer loyalty and minimizing loss – it’s a real health risk. For compliance, refrigerators and freezers must stay between predetermined temperature ranges. Every year, food-borne illnesses affect 48 million Americans, sending 120,000 to the hospital and causing 3,000 deaths. In the following Kroger case study, you will learn how the retail giant is keeping customers safe.

Fortunately, innovative technology is transforming how retailers manage this risk. Kroger, with more than 2,000 stores in 34 states, has implemented a modernization project combining Internet of Things technology and automated incident management for its refrigerated and frozen food program.

Highlights of the Kroger case study include:

  • Implemented advanced incident management program for food management
  • Integrated system with Kroger’s IoT and database vendor, offering significant opportunities to scale impact