The Kellogg Company reaches consumers in 180 countries with some of the world’s most recognized brand names: Corn Flakes, Rice Krispies, Eggo, and Pringles. The company is ever searching for ways to make its distributed IT teams more social, collaborative and efficient. In fact, IT is shifting to be a more business-centric profit center, rather than a cost center. Highlights of the Kellogg case study:
- Reduced mean time to resolution by 83% or better
- Reached alerting accuracy exceeding 99.99%
- In combination with monitoring and ticketing, Kellogg’s cut resource costs by 92%, a savings of an estimated $2.5 million over five years
Read the Kellogg case study!