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Highlights
93% of G2 reviewers feel that it’s easy to do business with xMatters
90% of G2 reviewers believe that the product is going in the right direction
92% of G2 reviewers rate the quality of support at xMatters highly.
At xMatters, we deeply value the feedback and recognition of our customers and peers. We work hard to ensure that our product puts our customers’ needs first, and provides the intelligence and reliability they need to keep applications working and innovation at the forefront of their operations. Receiving recognition from our customers and industry experts reinforces our team’s passion and hunger to deliver the best experience possible to our customers.
Latest Recognition
We’re thrilled to announce that xMatters has been ranked first in several key categories from the G2 Winter 2026 report, amongst many others. These top honors include:
- Leader in Incident Management, IT Alerting Regional Leader across multiple Enterprise segments including Asia, Asia-Pacific, Europe, EMEA and India
- Momentum Leader in Incident Management and ServiceNow Store Apps
- Best Results and Best Relationship for ServiceNow Store Apps and IT Alerting
- Best Usability in ServiceNow Store Apps
- Best Relationship – IT Alerting, Small Business
- Easiest to Do Business With – IT Alerting
These rankings are much more than pats on the back for a job well done. G2’s latest reports validate the belief that xMatters is the leading service reliability platform on the market.
