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Highlights
93% of G2 reviewers feel that it’s easy to do business with xMatters
90% of G2 reviewers believe that the product is going in the right direction
92% of G2 reviewers rate the quality of support at xMatters highly.
At xMatters, we deeply value the feedback and recognition of our customers and peers. We work hard to ensure that our product puts our customers’ needs first, and provides the intelligence and reliability they need to keep applications working and innovation at the forefront of their operations. Receiving recognition from our customers and industry experts reinforces our team’s passion and hunger to deliver the best experience possible to our customers.
Latest Recognition
We’re thrilled to announce that xMatters has been ranked first in several key categories from the G2 Fall 2025 report, amongst many others. These top honors include:
- Leader in Incident Management across Enterprise segments in Asia, Europe, and EMEA
- IT Alerting Leader for Mid-Market and Small Business
- Momentum Leader in Incident Management
- Best Results and Best Relationship for ServiceNow Store Apps and IT Alerting
- Best Usability in ServiceNow Store Apps
- Easiest to Do Business With – IT Alerting, Small Business
- High Performer – ServiceNow Store Apps, Enterprise Asia-Pacific
These rankings are much more than pats on the back for a job well done. G2’s latest reports validate the belief that xMatters is the leading service reliability platform on the market.
Additional Recognition
Still, deciding if xMatters is the service reliability platform for you? xMatters has received local and global accolades highlighting its ease of use, fast implementation, quality of support, and more.
2022 Tech Cares Award
xMatters powers the Everbridge Digital Operations Platform, which was the proud winner of a 2022 Tech Cares Award!
Learn more here.
Summer 2022 G2 Report for Incident Management
xMatters has earned many rankings on G2 over the years, and we’re thrilled to have been named a Leader in Incident Management for the 13th consecutive quarter.
Learn more here.
Spring 2022 G2 Report for Incident Management
xMatters has earned many rankings on G2 over the years, and we’re thrilled to have been named a Leader in Incident Management for the 13th consecutive quarter.
Learn more here.
Winter 2021 IT Alerting and Incident Management on PeerSpot
xMatters is ranked No.1 in IT Alerting and Incident Management on PeerSpot, based on the crowdsourced ranking score.
Learn more here.
Spring 2021 G2 Report for Enterprise Incident Management
With consistently high customer satisfaction scores on G2, xMatters was named an Enterprise Incident Management Leader for Spring 2021.
G2 Best IT Management Products for 2022
xMatters is ranked one of the best IT Management Products for providing the best-in-class product and experiences for customers.
Learn more here.
