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Site24x7 Integration

Monitoring

Integration Overview

Site24x7 delivers software for visualizing time series data. When events meet predetermined criteria, this integration with xMatters relays critical Site24x7 insight data to the correct people and systems to help coordinate and resolve incidents faster. xMatters leverages your group on-call schedules and rotations, escalation rules, and user device preferences to quickly engage the right resources with customizable response and collaboration options.

Automate handoffs across your toolchain

Integrating xMatters with your other tools allows you to automatically transfer key Site24x7 alert data throughout your systems and drive workflows forward. Notifications and collaboration invites embedded with Site24x7 insights allow your resolution teams to take immediate action.

  • Create a service management ticket with the Site24x7 insights
  • Invite people across multiple teams to a conference call with context from Site24x7
  • Initiate a targeted chat room via Slack, HipChat or Stride
  • Record chat room activity back into a service management ticket