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Jira Cloud Integration

Jira Cloud Integration

Seamlessly automate issue creation from xMatters alerts

Ready to see what Jira + xMatters can do?

Try xMatters Free Get Integration

INTEGRATION CAPABILITIES

Automate Jira workflow for any incident management process

  • Actionable Alerts:
    When an incident occurs, accept the auto-created Jira ticket and get to work faster
  • Ticketing:
    Automatically create Jira issues based on customizable rules that push incident data into the description for full visibility
  • Analyze:
    Attach chat transcripts and incident timelines to your Jira issue for full transparency and easy post-resolution reporting
  • Workflow:
    Automate work in tools integrated to Jira, from Bitbucket to Slack, through powerful webhook capabilities
Integration Details

Take a closer look at the integration and how to get started today

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Ready to start using Jira + xMatters?
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Using Jira Server or Bitbucket Pipelines? We integrate with those, too!
Categories
Cloud IT Service Management Planning Tools

FULL ISSUE CREATION WITHOUT THE WORK

Save time and get complete issue context
actionable-responses-icon
CREATE

Trigger issue creation from alerts and assign them to the right teams & projects

ACCEPT

Provide teams the incident details they need to start resolving immediately

RESOLVE

Close the loop with incident timelines and chat transcripts auto-attached to your issue

RESOURCES

Want to learn more? We've curated our favorite Jira + xMatters resources just for you.

External Link

Re-imagining Incident Management with xMatters and Jira Ops

External Link

Atlassian + xMatters DevOps Maturity Report

External Link

Dealertrack Webinar

External Link

The 5 Things You Should be Automating for Effective Incident Management

External Link

Reduce the Pain of Outages with Jira Service Desk + xMatters

External Link

Build a Better Service Desk & IT Alerting Solution Webinar

External Link

The Ultimate Incident Management Solution Webinar

External Link

Scriptrunner for Jira + xMatters Integration Series

From startup to enterprise,
we've got a fully-featured plan for you

Try It Free
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