Integration Overview
Chef delivers an automation platform that helps transform infrastructure into code. When Chef events meet predetermined criteria, this integration with xMatters relays critical Chef insight data to the correct people and systems to help coordinate and resolve issues faster. xMatters leverages your group on-call schedules and rotations, escalation rules, and user device preferences to quickly engage the right resources with customizable response and collaboration options.
Automate handoffs across your toolchain
Integrating xMatters with your other tools allows you to automatically transfer key Chef event data throughout your systems and drive workflows forward. Notifications and collaboration invites embedded with Chef insights allow your teams to take immediate action.
- Create a service management ticket with the Chef insights
- Invite people across multiple teams to a conference call with context from Chef
- Initiate a targeted chat room via Slack, HipChat or Hubot
- Record chat room activity back into a service management ticket