Integration Overview
The xMatters & BPPM integration can automatically locate and notify on-call members of resolver teams via multiple communication channels. Event information is presented to the message recipient enabling real-time decision-making.
Key Benefits
- Closed loop event management capabilities.
- Ability to track every notification, response and action.
- Reduce the time it takes to respond to critical events in your environment.
- xMatters cloud to enterprise integration platform can update BBPM without requiring network access from outside the corporate firewall.