On-call management

Make chaotic wakeup calls history—update shift schedules, act on alerts, and see the big picture from any device.

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Automated escalation

Eliminate manual notifications from your escalation process so you never miss a crucial step. Automate escalations on xMatters to prevent issues from going unacknowledged and get the help you need to fix things fast.

Crystal clear shift & rotation calendars

With our automated on-call scheduling, you won’t waste another second struggling with out-of-date contact information or wondering if someone is available:

  • Easily identify and fix coverage gaps
  • Mark absences
  • Swap shifts
  • Define custom rotations
  • View calendars the way you want

xMatters on the go

Who knows where you’ll be for the next incident? Kick off workflows, act on alerts, manage shifts, and view reports—all from your mobile device.

Automate on-call actions across your apps

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Appdynamics
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At Intermountain Healthcare, minutes of escalation time to a neurologist can make a critical difference for patients with stroke symptoms. They partnered with xMatters and were able to reduce their time to assisting patients by almost 50%.

See their story