Your Foundation for Orchestrated Resolution
Welcome To Integration Nirvana
The xMatters integration platform helps your people, data, and tools work in harmony to resolve issues faster. From the simplest bug fix to the most complex major incident, xMatters promotes collaborative, guided and fast incident resolution that reduces the burden on your high-value resources.
Faster Issue Resolution
Streamline and automate manual work
Proactive Incident Prevention
Gain actionable insights to stay a step ahead
Establish unifying processes across teams
When fixing issues gets complex, xMatters does the heavy lifting behind the scenes so you can focus on the important stuff. xMatters relays data between systems while engaging the right people along the way, guiding every step of any resolution process.
Define triggers from connected tools to automate resolution activity, driving velocity, accuracy, and consistency
Ensure tools and team members are on the same page regarding situational context and issue status
Call it what you want—alert, issue, or incident—something needs to be fixed. xMatters manages anything that’s broken to resolution, bridging tools to work together towards the same goal. And, once issues are fixed, every system involved is automatically updated.
Hybrid Cloud Support
Enterprise services are delivered and managed across a range of on-premise, private cloud, and public cloud systems. The xMatters integration platform places each type of system at a level of parity with bi-directional communications and process management.
On-Prem Tool Integrations
Deploy our secure and reliable integration agent to manage events and processes that include tools behind the firewall
Cloud Infrastructure Monitoring
Integrations to tools like Stackdriver ensure you have a direct line of sight into your digital services living in the cloud
Application Performance Monitoring
Integrations with tools like New Relic let you monitor apps even if they’re running in a mixed environment
Integration Builder: Connect To Any System
Adopting a microservices architecture requires enabling teams with a certain level of freedom to choose their own tools. xMatters has powerful open APIs that let you connect modern and legacy systems to transform the way teams work together in an agile environment.
Connect with issues arising from integrated systems, enrich them with situational context, and send notifications through xMatters
Operationalize collaboration within xMatters by sending information back to systems, and trigger next steps in resolution processes
Transformation Script Editor
Use a built-in browser-based script editor to define and customize the tasks your integration performs
BUILT-IN INTEGRATIONS FOR INSTANT CONNECTIVITY
Prefer clicks over code? Quickly connect your monitoring, ChatOps, and ITSM solutions with out-of-the-box integrations to Splunk, New Relic, JIRA, Slack, and many more.
Quick, central access to all built-in integrations so you can tailor event and issue management in seconds, not hours or days
Support the unique needs of different teams for a given tool
Enhance security by controlling user and group access to configurations
Monitor requests to gauge tool throughput and view historical event details