Accelerate resolution processes by building a connected ecosystem with xMatters toolchains.
xMatters toolchains let you engage anywhere and align everywhere. Use the tools you love, while xMatters enables each system in a process with issue status, context, and collaboration functionality.
Flexible Incident Management
Empower teams to work the way they like to, whether developers are on an issue tracking system or IT staff is using a service desk.
System of Record
Update and sync the systems that matter in real time with the current status and activity log so everyone stays on the same page.
Capture ChatOps Data
Archive valuable ChatOps data to access resolution steps and conduct post-mortem analysis.
Drive alignment by relaying status to every system engaged in the resolution process.
Connect modern and legacy systems to transform the way teams work together in an agile environment. Automate, operationalize, and contextualize collaboration to drive personalized communication at scale.
Connect with issues stemming from integrated systems, enrich them with situational context, and send notifications through xMatters
Operationalize collaboration within xMatters by sending information back to systems and trigger next steps in resolution processes.
Transformation Script Editor
Use a built-in browser-based script editor to define and customize the tasks your integration performs
When fixing issues gets complex, xMatters does the heavy lifting behind the scenes so you can focus on the important stuff. xMatters relays data between systems while engaging the right people along the way. It covers every step of any resolution process.
Define triggers from connected tools to automate resolution activity, driving velocity and consistency.
Extract insights from any system for each step to form a complete perspective and empower team members.
Empower on-call resolvers to work together via ChatOps or conference calls while aligning business stakeholders and customers.
Prefer clicks over code? Quickly connect your monitoring, collaboration, and ITSM solutions with out of the box integrations to Splunk, New Relic, JIRA, Slack, and more.
Quick, central access to all built-in integrations
Support the unique needs of different teams for a given tool.
Enhance security by controlling user and group access
Monitor requests to gauge throughput and view historical event details