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    ViaSat: A View of The Future

    Hear how ViaSat integrated xMatters across 60+ tools including Splunk and Jira
    Watch the Video
    Highlights
    60+ integrations

    30 sec MTTR

    400% install time reduction

    Improving uptime and customer experience

    The only truly global Internet service provider, ViaSat connects anyone to the internet anywhere they are—on the ground, in the air, and at sea.

    Achieving their mission to connect the unconnected—in rural America and around the world—ViaSat operates across a vast, distributed footprint that literally beams satellite Internet from spacecrafts circling the Earth into rural towns like Barton, Mississippi. To keep everyone online, ViaSat has a large, distributed DevOps and Ops team supporting a complex network of IT ecosystems.

    Hear how Lead Network Solution Engineer Chris Crocco integrated xMatters across 60+ tools including Splunk, Atlassian, and many more to:

    • Significantly improve service uptime
    • Significantly reduce incident MTTR
    • Even significantly improve the customer experience
    Quotation mark
    If you’re only using xMatters as a pager paging tool, you’re using the Ferrari in your garage on Sunday. And it can be doing so much more than that. I think this is where some Yoda-like wisdom comes into place. Leveraging every capability that's available to you through integrations, like we've seen through the meetings today, dynamic responses and other things that are available to us, really open this platform up… There is no try, only do.
    Chris Crocco
    Former ViaSat Lead Network Solutions Engineer
    On-Demand Webinar: Optimizing Internal Communications with DevOps
    Categories
    DevOps IT Operations
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    Case Studies

    See how some of our customers resolve their incident management processes using xMatters
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    Service Through Communication – Tesc...

    Infrastructure & Operations, Case Studies

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