Executive Team

Troy McAlpin



Prior to founding xMatters, Troy served as the President and COO of two successful start-ups. Previously, he was a Strategic Management Consultant with AT&T Solutions and Andersen. He holds a B.S. in Business Administration from California State University at Sacramento.

Tobias Dunn-Krahn

SVP Engineering


Tobias joined xMatters in 2005. Using his background in distributed computing, scalability, and optimization on the Java Platform, he has risen to VP of Engineering. Tobias graduated with honors from the University of Victoria with a B.A. in Combined Computer Science and Mathematics.

Abbas Haider Ali



Abbas brings over 15 years in networking, cloud-based services, and multi-modal communications. He has helped create the vision for adopting intelligent communication strategies across business scenarios. He holds a BASc in Computer Engineering from the University of Toronto.

Kendra Niedziejko

VP Finance


Kendra has 20 years of experience in high-growth technology companies, including completing IPOs at both E-LOAN and Open Table. She graduated from Cal Poly San Luis Obispo with a B.S. in Business Administration, and also holds a CPA license in California.

Doug Peete

SVP Products


Doug brings over 20 years in system architecture, product management, and engineering. He has worked for software firms specializing in ERP, ETL/EAI, and content management, and speaks frequently at industry conferences. He holds a B.S. in Computer Engineering from Cal Poly, San Luis Obispo.

Dave Reardon

SVP Sales


Dave brings 15 years of high tech sales leadership experience. Prior to xMatters, Dave served as Vice President of Sales for SaltStack and led North America sales at WhiteHat Security and also served as Vice President of Sales at Experticity. He holds a B.S. from the University of Utah and an MBA from Pepperdine.

Jule Zacher

SVP Consulting


Jule joined xMatters in 2007 as a Sr. Consultant, bringing her experience in managing large IT deployments, process, and client management. Now, Jule leads the consulting organization and is integral in defining strategy & success for our Enterprise clients. She holds a B.A. in Computer Science from Principia College.

Desi DosSantos



Desi is recognized as an industry pioneer in automation and communications solutions. Over a 30-year career, he has successfully implemented large-scale automation initiatives at Bank of America, ROLM Communications, Siemens Business Communications, and IBM San Jose.

Ty Flippin

VP Business Development


Ty has over 15 years of technology sales experience. He joined xMatters in 2009 and was most recently Area VP of Sales in Australia & New Zealand. Prior to xMatters, he served in sales and presales roles with Mercury and HP Software. He holds a B.B.A in Management Information Systems from Texas Tech University.

Laura Horvath

VP Corporate Operations


Laura serves as Vice President of Corporate Operations at xMatters. Laura is a seasoned operations exec ensuring xMatters scalability through the company’s accelerated growth. Laura holds a B.S. in Aerospace Engineering from UCLA and an MBA from UC Berkeley Haas School of Business.

Sendhil Jayachandran



Sendhil leads the marketing team at xMatters. Prior to xMatters, he held key leadership positions at a variety of early stage and public companies, including salesforce.com and Dell. Sendhil holds an MBA from the Kellogg School of Management and a B.S. in Computer Science from UCLA.

Samantha Loveland

VP Customer Success


Prior to xMatters, Samantha was Sr VP, Customers for Life at FinancialForce.com, lead customer success at Findly and also worked with Microsoft (acquired Yammer in 2012), where she managed the global customer engagement org. She holds a B.A. in quantitative economics from UCSD and an MBA from Columbia University.

Kendra Pollard

Director Human Resources


Kendra leads the human resources team at xMatters. Prior to xMatters Kendra held strategic HR positions at Milestone Technologies, Inc., Comcast Cable, and E-LOAN. Kendra holds a B.S. Business Administration/Personnel Administration & Industrial Relations degree from Cal State University, Hayward.

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