Integrations

Access Policy Manager

Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using Access Policy Manager

AppDynamics

Automatically notify on-call resolvers via multiple communication channels when critical events are detected by your AppDynamics system

BMC BPPM

Automatically notify on-call response teams when BMC BPPM identifies availability and performance problems across your IT environments

BMC Control-M

Automatically notify on-call resolvers via multiple communication channels when jobs abnormally ends, resolvers can update job status using any mobile device

BMC Remedy ITSM Change Request Management

Automatically notify change managers and approvers of pending change requests, approvers can manage their change request process from any mobile device

BMC Remedy ITSM Data Sync

Automatically maintain your user, device, group and group membership data

BMC Remedy ITSM Incident Management

Automatically notify on-call response teams when critical incidents are reported in Remedy, resolvers can update ticket assignment and status using any mobile device

BMC Remedy OnDemand Change Request Management

Automatically notify change managers and approvers of pending change requests, approvers can manage their change request process from any mobile device

BMC Remedy OnDemand Data Sync

Automatically maintain your user, device, group and group membership data

BMC Remedy OnDemand Incident Management

Automatically notify on-call response teams when critical incidents are reported in Remedy, resolvers can update ticket assignment and status using any mobile device

CA Service Desk Manager Change Request Management

Automatically notify change managers and approvers, and allow them to update the approval status for change orders

CA Service Desk Manager Incident Management

Automatically notify on-call resources in your service desk groups and allow them to update the incident

CA Single Sign-On

Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using CA Single Sign-On

CA Spectrum

Automatically notify on-call resources when alarms are detected and update the alarm with delivery and acknowledgement changes

CA Workload Automation AE

Automatically notify on-call resources when CA Workload Automation jobs abnormally end and allow the user to change the job status

Centrify

Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using Centrify

HP NNMi

Automatically notify on-call resolvers when events are detected and update HP NNMi from any mobile device

HP OMi

Automatically notify on-call resolvers when events are detected and update HP OMi from any mobile device

HP OML

Automatically notify on-call resolvers via multiple communication channels when OML detects events, update OML event status from any mobile device

HP OMW

Automatically notify on-call resolvers via multiple communication channels when OMW detects events, update OMW event status from any mobile device

HP Service Manager Change Request Management

Automatically notify approvers and process any approvals or rejections remotely, xMatters adds a closed loop, multi-channel communication plan to your change approval process

HP Service Manager Incident Management

Automatically notify on-call members of resolver teams and add a closed loop, multi-channel communication plan to your incident management process

IBM NetCool OMNIBus

Automatically notify on-call resolvers and add an automated, closed loop, multi-channel communication plan to NetCool OMNIBus

IBM SmartCloud Control Desk

Automatically notify on-call resolvers when new incidents are created, automatically notify on-call approvers when change requests are logged, update incident tickets and approve change tickets from any mobile device

IBM Tivoli CCMDB

Automatically notify on-call approvers when change approvals are required, submit approvals from any mobile device

IBM Tivoli Service Request Manager

Automatically notify on-call resolvers when incidents occur, update ticket assignee and status from any mobile device

Kaseya VSA Service Desk

Automatically notify on-call resolvers when tickets are logged in Kaseya VSA Service Desk

ManageEngine

Automatically notify on-call resolvers when incidents are logged in Service Desk Plus

Microsoft AD LDS

Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using Microsoft AD LDS

Microsoft ADFS

Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using ADFS

Microsoft SCOM 2007

Automatically locate and notify on-call resolvers when critical network incidents are detected, submit actions to resolve the events remotely

Microsoft SCOM 2012

Automatically locate and notify on-call resolvers when critical network incidents are detected, submit actions to resolve the events remotely

Nagios

Automatically notify on-call resolvers when Nagios detects issues with applications, services, operating systems, network protocols, systems metrics, and network infrastructure

New Relic

Automatically notify on-call members of resolver teams via multiple communication channels when alert policy thresholds are breached

Okta

Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using Okta Identity Management

OneLogin

Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using OneLogin

PingFederate

Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using PingFederate

PingOne

Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using PingOne

ScienceLogic

Automatically notify on-call resolvers using a multi-channel communication plan when the ScienceLogic IT monitoring platform detects critical events

ServiceNow

Automatically notify on-call members of resolver teams via multiple communication channels when critical incidents are logged

Shibboleth

Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using Shibboleth

Splunk

Automatically notify on-call members of resolver teams when a Splunk alert identifies a event