Integrations

Access Policy Manager Integration

SSO / SAML  

Access Policy Manager In...

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Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using Access Policy Manager

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Active Directory Lightweight Directory Services (AD LDS) Integration

SSO / SAML  

Active Directory Lightwe...

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Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using Microsoft AD LDS

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Alertus Desktop Notifications Integration

Monitoring  

Alertus Desktop Notifica...

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Pop-up notifications to desktop computers and mobile devices

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AppDynamics Integration

Application Performance Management  

AppDynamics Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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AWS CloudWatch Integration

Monitoring  

AWS CloudWatch Integrati...

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Automatically notify the appropriate resource on their preferred device when an event is triggered from AWS Cloudwatch

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BigPanda Integration

Monitoring  

BigPanda Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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Bitbucket Pipelines Integration

Continuous Integration  

Bitbucket Pipelines Inte...

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Automatically notify the appropriate resource on their preferred device when an event is triggered from Bitbucket Pipelines.

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BMC BPPM / TrueSight Integration

Monitoring  

BMC BPPM / TrueSight Int...

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Automatically notify on-call response teams when BMC BPPM identifies availability and performance problems across your IT environments

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BMC Control-M Integration

Workload Automation  

BMC Control-M Integratio...

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Automatically notify on-call resolvers via multiple communication channels when jobs abnormally ends, resolvers can update job status using any mobile device

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BMC Remedy 9 Integration

IT Service ManagementPlanning Tools  

BMC Remedy 9 Integration

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Automatically collaborate across teams directly from BMC Remedy 9

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BMC Remedy Integration – ITSM Incident Management

IT Service Management  

BMC Remedy Integration &...

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Automatically notify on-call response teams when critical incidents are reported in Remedy, resolvers can update ticket assignment and status using any mobile device

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BMC Remedy ITSM Change Request Management Integration

IT Service Management  

BMC Remedy ITSM Change R...

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Automatically notify change managers and approvers of pending change requests, approvers can manage their change request process from any mobile device

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BMC Remedy ITSM Data Sync Integration

Data Sync  

BMC Remedy ITSM Data Syn...

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Automatically maintain your user, device, group and group membership data

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BMC Remedy OnDemand Change Request Management Integration

IT Service Management  

BMC Remedy OnDemand Chan...

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Automatically notify change managers and approvers of pending change requests, approvers can manage their change request process from any mobile device

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BMC Remedy OnDemand Incident Management Integration

IT Service Management  

BMC Remedy OnDemand Inci...

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Automatically notify on-call response teams when critical incidents are reported in Remedy, resolvers can update ticket assignment and status using any mobile device

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BMC Remedyforce Integration

IT Service Management  

BMC Remedyforce Integrat...

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Automatically notify on-call resolver teams when critical incidents are reported in Remedyforce.

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CA Agile Central Integration

IT Service ManagementPlanning Tools  

CA Agile Central Integra...

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Automatically collaborate across teams directly from CA Agile Central

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CA Service Desk Manager Change Request Management Integration

IT Service Management  

CA Service Desk Manager ...

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Automatically notify change managers and approvers, and allow them to update the approval status for change orders

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CA Service Desk Manager Incident Management Integration

IT Service Management  

CA Service Desk Manager ...

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Automatically notify on-call resources in your service desk groups and allow them to update the incident

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CA Single Sign-On Integration

SSO / SAML  

CA Single Sign-On Integr...

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Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using CA Single Sign-On

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CA Spectrum Integration

Monitoring  

CA Spectrum Integration

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Automatically notify on-call resources when alarms are detected and update the alarm with delivery and acknowledgement changes

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CA Unified Infrastructure Management Integration

Monitoring  

CA Unified Infrastructur...

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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Centrify Integration

SSO / SAML  

Centrify Integration

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Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using Centrify

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Chef Automate Compliance Integration

Configuration Management  

Chef Automate Compliance...

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Automatically notify the appropriate resource on their preferred device when an event is triggered from Chef.

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Chef Automate Integration

Configuration Management  

Chef Automate Integratio...

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Automatically notify the appropriate resource on their preferred device when an event is triggered from Chef.

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Chef Server Integration

Configuration Management  

Chef Server Integration

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Automatically notify the appropriate resource on their preferred device when an event is triggered from Chef.

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Cherwell Integration

IT Service ManagementMajor Incident Management  

Cherwell Integration

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The Cherwell Service Management platform, featuring codeless configuration and 11 PINKVerify™ ITIL®-certified processes, empowers IT departments to provide amazing service and even go beyond ITSM.

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Cisco Webex Teams Integration

Chat  

Cisco Webex Teams Integr...

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Automatically collaborate across teams to resolve incidents faster.

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Datadog Cloud Monitoring Integration

Monitoring  

Datadog Cloud Monitoring...

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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Desk.com Integration

IT Service Management  

Desk.com Integration

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You can leverage this integration as a lightweight service desk to manage incidents and contacts, either internally or externally.

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Dynatrace AppMon Integration

Application Performance Management  

Dynatrace AppMon Integra...

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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Dynatrace Monitoring Integration

Application Performance ManagementMonitoring  

Dynatrace Monitoring Int...

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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EasyVista Integration

IT Service ManagementMonitoring  

EasyVista Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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Fusion Risk Management Integration

Data Sync  

Fusion Risk Management I...

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Automatically sync user and group data between xMatters and the Fusion Framework System

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Grafana Integration

Monitoring  

Grafana Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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HipChat Integration

Chat  

HipChat Integration

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Automatically collaborate across teams to resolve incidents faster.

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HP NNMi Integration

Monitoring  

HP NNMi Integration

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Automatically notify on-call resolvers when events are detected and update HP NNMi from any mobile device

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HP OMi Integration

Monitoring  

HP OMi Integration

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Automatically notify on-call resolvers when events are detected and update HP OMi from any mobile device

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HP OML Integration

Monitoring  

HP OML Integration

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Automatically notify on-call resolvers via multiple communication channels when OML detects events, update OML event status from any mobile device

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HP OMW Integration

Monitoring  

HP OMW Integration

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Automatically notify on-call resolvers via multiple communication channels when OMW detects events, update OMW event status from any mobile device

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HP Service Manager Change Request Management Integration

IT Service Management  

HP Service Manager Chang...

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Automatically notify approvers and process any approvals or rejections remotely, xMatters adds a closed loop, multi-channel communication plan to your change approval process

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HP Service Manager Incident Management (HPSM) Integration

Data SyncIT Service Management  

HP Service Manager Incid...

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Automatically notify on-call members of resolver teams and add a closed loop, multi-channel communication plan to your incident management process

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Hubot – Chatops for the Enterprise Integration

Chat  

Hubot – Chatops fo...

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Use your favorite chat client to notify users and teams via xMatters

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IBM NetCool OMNIBus Integration

Monitoring  

IBM NetCool OMNIBus Inte...

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Automatically notify on-call resolvers and add an automated, closed loop, multi-channel communication plan to NetCool OMNIBus

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IBM SmartCloud Control Desk Integration

IT Service Management  

IBM SmartCloud Control D...

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Automatically notify on-call resolvers when new incidents are created, automatically notify on-call approvers when change requests are logged, update incident tickets and approve change tickets from any mobile device

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IBM Tivoli CCMDB Integration

IT Service Management  

IBM Tivoli CCMDB Integra...

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Automatically notify on-call approvers when change approvals are required, submit approvals from any mobile device

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IBM Tivoli Service Request Manager / IBM Service Request Integration

IT Service Management  

IBM Tivoli Service Reque...

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Automatically notify on-call resolvers when incidents occur, update ticket assignee and status from any mobile device

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Icinga Integration

Monitoring  

Icinga Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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Jenkins Integration

Continuous Integration  

Jenkins Integration

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Automatically notify the appropriate resource on their preferred device when an event is triggered from Jenkins.

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Jira Cloud Integration

IT Service ManagementPlanning Tools  

Jira Cloud Integration

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Automatically collaborate across teams directly from Jira

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Jira Server Integration

IT Service ManagementPlanning Tools  

Jira Server Integration

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Automatically collaborate across teams directly from Jira

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Kaseya VSA Service Desk Integration

IT Service Management  

Kaseya VSA Service Desk ...

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Automatically notify on-call resolvers when tickets are logged in Kaseya VSA Service Desk

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Librato Integration

Monitoring  

Librato Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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Loggly Integration

Log Management  

Loggly Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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Logz.io Integration

Log Management  

Logz.io Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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ManageEngine Integration

IT Service Management  

ManageEngine Integration

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Automatically notify on-call resolvers when incidents are logged in Service Desk Plus

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Microsoft ADFS Integration

SSO / SAML  

Microsoft ADFS Integrati...

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Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using ADFS

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Microsoft Azure Monitor Integration

Monitoring  

Microsoft Azure Monitor ...

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Automatically notify the appropriate resource on their preferred device when an event is triggered from Microsoft Azure Monitor

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Microsoft SCOM Integration

Monitoring  

Microsoft SCOM Integrati...

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Automatically locate and notify on-call resolvers when critical network incidents are detected, submit actions to resolve the events remotely

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Monitoring Tool X Integration

 

Monitoring Tool X Integr...

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The xMatters Monitoring Tool X integration is a sample integration used to demonstrate how to build and manage integrations.

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Moogsoft Integration

Monitoring  

Moogsoft Integration

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Ingests events and alerts from across your applications, network, and infrastructure and uses machine learning to reduce the noise and correlate those alerts into actionable situations.

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Nagios Core Integration

Monitoring  

Nagios Core Integration

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Automatically notify on-call resolvers when Nagios detects issues with applications, services, operating systems, network protocols, systems metrics, and network infrastructure

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Nagios XI Integration

Monitoring  

Nagios XI Integration

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Automatically notify on-call resolvers when Nagios detects issues with applications, services, operating systems, network protocols, systems metrics, and network infrastructure

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New Relic Integration

Application Performance Management  

New Relic Integration

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Automatically notify on-call members of resolver teams via multiple communication channels when alert policy thresholds are breached.

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Okta Integration

SSO / SAML  

Okta Integration

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Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using Okta Identity Management

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OneLogin Integration

SSO / SAML  

OneLogin Integration

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Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using OneLogin

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Oracle Enterprise Manager Cloud Control Integration

Monitoring  

Oracle Enterprise Manage...

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Automatically notify the appropriate resource on their preferred device when an event is triggered from Oracle Enterprise Manager Cloud Control

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OverOps Integration

Monitoring  

OverOps Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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Panopta Integration

Monitoring  

Panopta Integration

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Quickly identifies and notifies the on-call resource on a variety of devices

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Papertrail Integration

Log Management  

Papertrail Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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Pingdom Integration

Monitoring  

Pingdom Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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PingFederate Integration

SSO / SAML  

PingFederate Integration

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Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using PingFederate

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PingOne Integration

SSO / SAML  

PingOne Integration

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Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using PingOne

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Prometheus Integration

Monitoring  

Prometheus Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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Runscope Integration

Monitoring  

Runscope Integration

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Proactively monitor trends around your API test results and service performance to quickly catch and debug API problems fast.

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Salesforce Integration

CRM  

Salesforce Integration

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This integration focuses on automating notifications to Sales when a New Lead is created in Salesforce.

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Salesforce Service Cloud Integration

IT Service Management  

Salesforce Service Cloud...

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Integrate Salesforce Service Cloud with xMatters and leverage the power of targeted notifications in your environment

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ScienceLogic Integration

Monitoring  

ScienceLogic Integration

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Automatically notify on-call resolvers using a multi-channel communication plan when the ScienceLogic IT monitoring platform detects critical events

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Scout Integration

Monitoring  

Scout Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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Sensu Integration

Monitoring  

Sensu Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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ServiceNow Integration

IT Service Management  

ServiceNow Integration

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Automatically notify on-call members of resolver teams via multiple communication channels when critical incidents are logged

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ServiceNow Roombot API / Chat Bot Integration

Chat  

ServiceNow Roombot API /...

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Type simple commands into your chat window to quickly send targeted SMS, push and voice messages to individuals or groups

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Shibboleth Integration

SSO / SAML  

Shibboleth Integration

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Use your existing corporate credentials to authenticate into the xMatters web and mobile applications using Shibboleth

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SignalFX Integration

Monitoring  

SignalFX Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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Site24x7 Integration

Monitoring  

Site24x7 Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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Slack Integration

Chat  

Slack Integration

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SolarWinds Integration

Monitoring  

SolarWinds Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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Splunk Integration

Log Management  

Splunk Integration

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Automatically notify on-call members of resolver teams when a Splunk alert identifies a event

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Splunk IT Service Intelligence Integration

Log Management  

Splunk IT Service Intell...

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Automatically notify on-call members of resolver teams when a Splunk alert identifies a event

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Stackdriver Integration

Monitoring  

Stackdriver Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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StatusHub Integration

IT Service Management  

StatusHub Integration

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Automatically update StatusHub directly from an xMatters alert notification

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Statuspage Integration

IT Service Management  

Statuspage Integration

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Automatically update a Statuspage directly from an xMatters alert notification

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Stride Integration

Chat  

Stride Integration

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Automatically collaborate across teams to resolve incidents faster.

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Sumo Logic Integration

Log Management  

Sumo Logic Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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Terraform Integration

Configuration Management  

Terraform Integration

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Automatically notify the appropriate resource on their preferred device when an event is triggered from Terraform.

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ThousandEyes Integration

Monitoring  

ThousandEyes Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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TrueSight Pulse / Boundary Integration

Monitoring  

TrueSight Pulse / Bounda...

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When events meeting predetermined criteria occur in Boundary, this integration sends the right notification to subscribers on the right device at the right time with targeted push, voice, SMS and email notifications.

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Twitter Integration

Social Media  

Twitter Integration

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When a tweet meets predetermined criteria, this integration leverages your user preferences to notify the right members of your team.

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Webhook

Data Sync  

Webhook

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Create custom integrations to any tool or service

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Zabbix Integration

Monitoring  

Zabbix Integration

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Automatically notify the appropriate on-call resource on their preferred device when alert policy thresholds are breached.

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Zapier Integration

Data Sync  

Zapier Integration

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Automate tasks between xMatters and other online apps.

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Zendesk Integration

IT Service Management  

Zendesk Integration

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Zendesk help desk software enables customer support agents to receive, process, and respond to service requests.

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