POSTED ON Apr 13, 2017
xMatters commissioned Forrester Consulting to conduct a Total Economic Impact study and examine the benefits, costs, and risks associated with xMatters.
POSTED ON Mar 16, 2017
Read the full ROI study prepared by Forrester Research, which highlights some hard ROI figures and soft impacts on the customer Forrester interviewed.
POSTED ON Feb 18, 2016
IT management’s ability to enhance customer experience has earned a permanent seat at the operations table - and a responsibility to show ROI.
POSTED ON Dec 16, 2015
When vendors try to learn what your business needs and how to form a partnership to help you exceed your goals, sometimes there are grey areas.
POSTED ON Nov 18, 2015
I’m in a windowless room. Bright lights shine painfully from above as five strangers in khakis ask me question after question after question. I clear my throat and try again to address their demands. Wiping my sweaty palms, I reach s ...
Four REST API Versioning Strategies
ON Aug 25
Six Stages of the Business Continuity Managem...
ON Nov 04
Creating (Virtually) Unbreakable Passwords, t...
ON Jul 20
Six Recommendations for Resolving a Major IT ...
ON May 21