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xMatters Establishes Global Partner Program To Build Ecosystem for Intelligent Enterprise Communications

Program Launches with More Than 200 Global Integrators and Partners Dedicated to Enabling a Communications Layer Across any Business Insight

SAN RAMON, Calif. – Sept. 30, 2015 – xMatters, inc., a leader in communication-enabled business processes, today announced it is building a thriving worldwide ecosystem of partners to advance its industry-leading intelligent communications platform for rectifying business disruptions in today’s modern, always-connected enterprise.

“The quality and quantity of partners in our Global Partner Program is a testament to the strong demand spanning industries and geographies for real-time, interactive and automated communications across the enterprise,” said Mike Desai, vice president of corporate and global business development at xMatters. “Whether it’s a large global ISV, a telecommunications partner company in Asia, or a new startup, the market for intelligent communications is ripe with the opportunity to help businesses optimize their collaboration and workflow around any business process.”

xMatters’ award-winning, cloud-based platform accelerates business processes through intelligent communication. The technology pinpoints and proactively alerts the individuals, teams and external service providers required to work together to quickly manage any business scenario along with resolving incidents, such as service disruptions and technical issues that interrupt the flow of day-to-day operations.

Today, the company has more than 200 integrations and partnerships. xMatters Global Partner Program members include BMC Software, HCL Technologies, Whitlock and many more.

Resellers, along with implementation and referral partners working with xMatters, are on the forefront of the marriage of IT and cloud communications. Together, partners and the xMatters team help customers reap value from monitoring systems, process acceleration, IT operations, the Internet of Things and operational intelligence.

The xMatters’ Global Partner Program provides significant revenue opportunities and profitability for partners by giving them exclusive access to dedicated xMatters sales and marketing programs and resources. xMatters also recognizes sales success by providing higher margins through the xCelebrate Program. Other program benefits include:

  • Pre- and post-sales support
  • Certified sales and technical enablement training
  • Access to xMatters solutions for testing and evaluation
  • Market development funds and other sales and marketing resources

This news follows xMatters’ recent announcement of continued company growth and accelerated worldwide adoption of its intelligent cloud communications solutions for the first quarter of its fiscal year, which ended on June 30, 2015.

To learn more about the xMatters Global Partner Program, go to: http://www.xmatters.com/company/partners/.

Supporting Partner Quotes
“Cherwell and xMatters give customers the means to communicate intelligently to better manage critical IT services. Dynamic IT collaboration requires an accurate view of the current state of IT infrastructure, and this partnership allows us each to deliver these capabilities to market.”
Jarod Greene, vice president of product marketing, Cherwell Software; Cherwell offices are in Colorado, Washington, the UK and Germany

“Thanks to our close partnership, we can ensure that our customers get the relevant information at the right time, providing them with a unique intelligent communication platform. Since the start of our collaboration, xMatters has been a reliable partner who provides efficient and flexible support.”
Jürg Achermann, CEO, Switzerland-based FROX Communication AG

“xMatters has been a truly amazing partner to work with, it has been a refreshing experience as they actually get it. xMatters has been a true delight to work with, not only have we had fun during our sales cycles, but we have worked hard to understand and deliver outcomes that meet our customers challenges and goals.”
Richard Hayes-Rosario, managing director of Australia-based Hagrid Solutions

“xMatters has been absolutely one of the best solution providers we’ve had the opportunity to work with. The technical expertise delivered by their engineers paired with the attention to detail and follow-up offered by the sales team makes for an efficient and effective sales motion.”
Brandon Bernhard, senior account executive, Texas-based Mobius Partners

“The strategic partnership between Optus Business and xMatters offers enterprise and government organizations a modern and intelligent cloud IT communications solution to provide real-time alerting and communication for mission-critical information. Our goal is to support Australian businesses to deliver a superior experience to their customers by combining process expertise with Optus’ ICT solutions; we believe this capability is unique and compelling.”
John Paitaridis, managing director for Australian-based Optus Business

“I can describe our partnership with xMatters in two words customer success. The synergy between Whitlock and xMatters greatly improves the lives of our customers on a daily basis.”
Mac Bullock, vice president of business development, North Carolina-based Whitlock Infrastructure Solutions


About xMatters, inc.
xMatters’ cloud-based communications solutions enable any business process or application to trigger two-way communications (push, voice, email, SMS, etc.) throughout the extended enterprise during time-sensitive events. With over a decade of experience in rapid communication, xMatters serves more than 1,000 leading global firms to ensure business operations run smoothly and effectively during incidents such as IT failures, product recalls, natural disasters, dynamic staffing, service outages, medical emergencies and supply-chain disruption. xMatters is headquartered in San Ramon, CA with additional offices in London and Sydney.


Media Contact:
Marta Debski (U.S./Corporate)
Kulesa Faul, Inc.