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xMatters Appoints New VP of Corporate and Global Business Development

Leader in Cloud Communications Strengthens Executive Team To Support New Growth, Continue Global Expansion

SAN RAMON – April 30, 2015 – xMatters, inc., a leader in communication-enabled business processes, today announced that it has named Mike Desai vice president of corporate and global business development. Mike joins xMatters with the task of growing strategic alliances, managing new customer acquisitions and expanding business into new global markets and territories.

Mike brings more than 20 years of experience building successful companies and partner programs, joining xMatters from Ping Identity where he served as vice president of global business development and channel programs. At Ping, Mike was part of the leadership team that grew the company from 50 customers to more than 1,200, and instituted a successful global partner program leveraging VARs, SaaS and strategies to accelerate growth of net new customers – which resulted in 100 percent year-over-year growth.

Prior to Ping, Mike was a strategic advisor for a number of Boston startups, including RealtyLog, in addition to serving as a board member in the software division for SIIA. Before that, Mike spent six years at Phoenix Controls, which was acquired by Honeywell, Inc. in 1998, where he worked his way up from applications architect to head of business development.

Mike is a graduate of Boston University with a B.S. in computer science, and holds a U.S. patent for wireless hash sensing technology.

xMatters’ global customers rely on its award-winning intelligent communications layer to solve two-way enterprise-wide communications and alerting challenges. The technology automatically pinpoints and alerts the required individuals, IT teams and/or external service providers needed to coordinate and collaborate to quickly produce a resolution to rectify a critical IT or business disruption.

Supporting Quotes:

“As the connected enterprise becomes less of a trend and more of a modern reality, having a strong communications process in place is critical for success. xMatters delivers an unmatched intelligent communications solution to the industry that targets and alerts those needed to resolve critical business interruptions quickly and efficiently, notifies impact individuals when business conditions change and keeps businesses operational.” said Mike Desai, vice president of corporate and global business development at xMatters. “I’m excited to join a team of extraordinary leaders and a pioneer in the cloud communications space, and to further contribute to xMatters’ success.”

“As xMatters continues to accelerate corporate and customer growth, Mike’s experience and success in business development make him a valuable asset in this role and a key addition to our leadership team,” said Troy McAlpin, CEO of xMatters. “As we continue to build upon our rich ecosystem of partners worldwide, Mike’s experience will allow us to continue our rapid expansion. We’re excited to welcome him to the xMatters family.”


About xMatters, inc.
xMatters’ cloud-based communications solutions enable any business process or application to trigger two-way communications (text, voice, email, SMS, etc.) throughout the extended enterprise during time-sensitive events. With over a decade of experience in rapid communication, xMatters serves more than 1,000 leading global firms to ensure business operations run smoothly and effectively during incidents such as IT failures, product recalls, natural disasters, dynamic staffing, service outages, medical emergencies and supply-chain disruption. xMatters is headquartered in San Ramon, CA with additional offices in London and Sydney.


Media Contact:

Marta Debski (U.S./Corporate)
Kulesa Faul for xMatters, inc.
(810) 956-4501