Automated Incident Management & Digital Resilience by Everbridge xMatters
Orchestrate incident response workflows, reduce MTTR, and keep teams aligned during high-impact incidents.
Everbridge xMatters helps teams detect, orchestrate, and resolve critical incidents faster by combining intelligent alerting, automated workflows, AI-driven insights, and seamless collaboration across your entire technology ecosystem. From signal enrichment to automated remediation, xMatters transforms incident response from reactive firefighting into coordinated operational resilience.
See how it works
Built for end-to-end incident resolution
Modern incidents demand more than notifications. They require context, coordination, intelligent automation, and rapid action across distributed teams and systems. Everbridge xMatters acts as the connective tissue across your digital operations stack, helping teams cut through noise, mobilize the right responders instantly, and automate response at enterprise scale.
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Purpose-built AI for incident response
xMatters AI helps teams move from detection to resolution faster by surfacing critical context, recommending next actions, identifying the right responders, and summarizing incidents in real time. Purpose-built specifically for incident management, AI in xMatters enhances human decision-making instead of adding more noise.
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Automation at the core
Unlike tools that bolt on automation, xMatters was built with orchestration and workflow automation at its foundation. Automate escalations, stakeholder communications, remediation actions, ticketing workflows, and cross-platform coordination.
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Signal intelligence that reduces alert fatigue
xMatters enriches incoming alerts with real-time operational context, helping teams prioritize what matters most. By enriching incidents with actionable intelligence and triggering automated workflows before responders are paged, teams can reduce fatigue while accelerating resolution.
Benefits
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Resolve incidents faster
Automate the entire incident lifecycle, from detection to resolution, so teams spend less time coordinating and more time fixing.
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Reach the right experts instantly
Remove the guess work or outdated contact lists, automatically identify and notify the right responder.
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Turn alerts into actionable insight
Enrich alerts with service context, dependencies, and probably root cause so responders gain instant clarity on impact and priority.
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Orchestrate response across teams
Integrate with your existing tools to drive a unified, controlled response that orchestrates communication across teams and tools.
Features
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On-call & escalation management
Easily manage complex schedules across teams, regions, and roles with automated escalations that ensure no alert goes unanswered.
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Flow Designer for automation
Visually design and automate incident workflows that trigger actions across your tools, without writing code.
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Signal enrichment
Enhance incoming alerts with critical context such as service dependencies, impact, past incidents, and relevant data from integrated systems.
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AI Incident Agent
Move from reactive response to intelligent resolution. The AI Incident Agent analyzes incoming signals, identifies likely root cause and impacted services, and recommends next best actions.
xMatters really helped us as an organization. It helped us to do the right things for customers, and with the insight we’ve gained we can improve for the future. It’s driving accountability and better results.”
Experience Everbridge xMatters AI-powered incident management firsthand
See how the Everbridge xMatters AI Incident Agent prioritizes issues, mobilizes teams, and accelerates resolution, all in one platform.