Cox Enterprises supports more than 30,000 customers through IT Service Management and other shared services, so when major incidents happen, IT resolution teams have to be quick to respond to keep services running.

Check out the Video Case Study and discover how Cox Enterprises:
  • Improved their response rate to critical events by over 99%
  • Decreased Mean Time To Response (MTTR) by over 75%
  • Now engages engineers in just minutes
  • And more…