Major Incident Management Toolkit
Minimize the blast radius when major incidents happen.
One of our large enterprise customers had to virtually stop business every time a major incident occurred. And because they were firefighting so much, they had a difficult time devoting attention to innovating and delivering new features to their customers. With xMatters, this large communications firm reduced the number of major incidents, the cost per incident, the number of staff needed to resolve an incident, reduced time to resolve incidents by 91%, and gave on-call engineers their lives back. An independent third-party analyst reports the customer achieved 261% ROI over three years.
