CityPoint Case Study: Protecting a SkyscraperCase Studies
Automated communications support incident management and protect CityPoint
CityPoint is a skyscraper located next to the Liverpool Street Station in London, and it contains one million square feet. About 90 percent of the available space is devoted to offices, and the rest to restaurants and shops. Also, it is the only building in the world with ISO22301 certification. Its size and location come with a challenge: keeping the building and its people safe. The CityPoint team saves 40 minutes a day through new incident management and communication processes as a result of using xMatters. The team can make sure every communication delivers the right message to the right person in the right communication template.