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xMatters Integrates with Splunk IT Service Intelligence for Enhanced Visibility Into IT Performance

xMatters, in collaboration with Splunk, delivers incident management solution, powered by intelligent monitoring and intelligent communications

SAN RAMON, CA — Aug 16, 2017 xMatters (www.xmatters.com), the toolchain communications platform that relays data between systems while engaging the right people, today announced its integration with Splunk® IT Service Intelligence (ITSI), a premium solution built on the Splunk platform, the market leading offering that analyzes machine data to deliver Operational Intelligence across IT, security, and the business.

Splunk ITSI is an intelligent monitoring and analytics solution that provides complete visibility into the health and key performance indicators (KPIs) of IT services. Splunk ITSI delivers industry-leading visualizations and machine-learning-powered analytics to highlight anomalies, accelerate investigations, and pinpoint root causes.

xMatters is a toolchain communication platform that relays data between systems while engaging the right people to resolve incidents. The xMatters Actionable Alerts for Splunk ITSI, a plug-in available on Splunkbase, extends ITSI by enabling users to customize how they want to communicate incidents.

“The xMatters communications platform has long been integrated with Splunk alerts, and we’re excited to deliver on market demand to do the same with Splunk ITSI,” said Abbas Haider Ali, CTO at xMatters. “Minimizing the time it takes for teams to collaborate on Notable Events and moving that data across toolchains that include products from Atlassian, ServiceNow, and then right back into Splunk ITSI allows our joint customers to keep their teams focused on their tools of choice while benefiting from the analytics capabilities of the Splunk platform.”

Features of the Splunk ITSI plug-in developed by xMatters include:

  • Service Insights: real-time visibility through easy-to-understand visualizations.
  • Deep Dive: presents multiple KPIs by time and in context to better determine the root cause of issues.
  • Service Analyzer: events can be grouped and filtered for deeper analysis.

For more information on the xMatters collaboration with Splunk, please visit https://www.xmatters.com/integration/splunk-itsi.

About xMatters
xMatters enhances collaboration by relaying relevant data between key systems while engaging the right people to proactively resolve issues. This integration-driven approach enables enterprises to avoid costly incidents, prevent outages, and streamline DevOps processes. For any given situation, xMatters automatically identifies the appropriate individuals or group and empowers them to take action. With over 200 integrations across a wide range of IT tools, xMatters is used by individual teams for day-to-day tasks, and across thousands of teams at Global 2000 companies working together at enterprise scale.. Founded in 2000, xMatters is headquartered in San Ramon, CA, with additional offices worldwide.

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Media Contact
Kate Amery
PulpPR for xMatters
kate@pulppr.com

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