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xMatters and Optus Business Announce Strategic Relationship

Leader in Communications-Enabled Business Processes Teams with Australian ICT Provider to Deliver Cloud IT Communications to the Enterprise

SYDNEY, Australia – May 21, 2015 – xMatters, inc., a leader in communication-enabled business processes, today announced a strategic relationship with leading Australian end-to-end ICT provider Optus Business. xMatters will deliver its award-winning On-Demand cloud communications solution to its Australian business, enterprise and government customers using Optus PowerOn Cloud.

xMatters’ intelligent communications layer enables IT teams to alert stakeholders to service disruptions, technical issues, external emergencies or other business interruptions, making communications more collaborative and efficient and the overall business more effective, agile and competitive.

Optus Business delivers end-to-end ICT solutions including mobile, telephony, business network services, managed services, security, contact centre and data centre capabilities, to support Australia’s leading enterprise and government organisations.

The company plans to make the xMatters communications solution available to customers as a standalone service while also creating integrated service bundles for key industry verticals.

John Paitaridis, Managing Director for Optus Business said, “The strategic partnership between Optus Business and xMatters offers enterprise and government organisations a modern intelligent cloud IT communications solution to provide real-time alerting and communication for mission-critical information. Our goal is to support Australian businesses to deliver a superior experience to their customers by combining process expertise with Optus’ ICT solutions, we believe this capability is unique and compelling.”

xMatters’ global customers rely on its award-winning intelligent communications layer to solve two-way enterprise-wide communications and alerting challenges. The technology automatically pinpoints and alerts the required individuals, IT teams and/or external service providers needed to coordinate and collaborate to quickly produce a resolution to rectify a critical IT or business disruption.

“Our relationship with Optus Business will enable organisations in Australia to better integrate rapid and intelligent communications services across their business operations,” said Troy McAlpin, CEO of xMatters. “Adding application capability to Optus Business’ end to end ICT solutions will help enterprises embrace new levels of communications services. We’re thrilled to enter into this relationship with Optus, and look forward to joint success in Australia and the region.”

To learn more about xMatters’ intelligent, targeted communications solutions, go to: http://www.xmatters.com/products/.


About xMatters, inc.

xMatters’ cloud-based communication solutions enable any business process or application to trigger two-way communications (text, voice, email, SMS, etc.) throughout the extended enterprise during time-sensitive events. With over a decade of experience in rapid communication, xMatters serves more than 1,000 leading global firms to ensure business operations run smoothly and effectively during incidents such as IT failures, product recalls, natural disasters, dynamic staffing, service outages, medical emergencies and supply-chain disruption. xMatters is headquartered in San Ramon, CA with additional offices in London and Sydney.


xMatters Australia PR Contact:
Matt Overington
Espresso Communications (Australia)
+61 409 967 332

Optus Media Contact:
Steve Batten
Ph: +612 8082 7850